How Should Vendors Handle Service Issues With Machine Builders’ Customers? Service often is a point of contention between OEM machine builders and their vendors. Besides the usual haggling between a vendor and a customer, there’s the added complication of a third party, namely the OEM’s customer. Should the vendor primarily support the OEM or the […]
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Model-Based Design (MBD) lets software be tested before the machine it will control is available and the control cabinet fully wired. The machine building industry has certainly changed by Model-Based Design. Extensive and sophisticated control programs contain the core know‐how and make today’s machines more flexible and productive. Although software and data is important for […]
Automated system integrators play a wide range of roles. On the basis, they are responsible for combining different devices and machines into an integrated, efficient system. In other words, systems integrators act as project managers, overseeing and managing the communication between different components of a project. Industrial manufacturing firms bring in system integrators to bridge […]